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Quality Costs
IS 10708: Guide for the analysis of quality costs
![Cover of TRIBUTES TO HON. ROBERT F. BENNETT Robert F. Bennett U.S. SENATOR FROM UTAH TRIBUTES IN THE CONGRESS OF THE UNITED STATES [GRAPHIC] [TIFF OMITTED] TONGRESS.#15 ? [GRAPHIC] [TIFF OMITTED] T4801.001 Robert F. Bennett ? Tributes Delivered in Congress Robert F. Bennett United States Senator 1993-2011 a ? Compiled under the direction of the Joint Committee on Printing CONTENTS Biography............................................. v Farewell to the Senate................................ vii Proceedings in the Senate: Tributes by Senators: Alexander, Lamar, of Tennessee................. 3 Baucus, Max, of Montana........................ 11 Bond, Christopher S., of Missouri.............. 5 Bunning, Jim, of Kentucky...................... 18 Carper, Thomas R., of Delaware................. 18 Conrad, Kent, of North Dakota.................. 12 Cornyn, John, of Texas......................... 16 Dodd, Christopher J., of Connecticut........... 15 Durbin, Richard, of Illinois................... 6, 15 Enzi, Michael B., of Wyoming................... 13 Harkin, Tom, of Iowa........................... 17 Hutchison, Kay Bailey, of Texas................ 19 McConnell, Mitch, of Kentucky.................. 8 Murkowski, Lisa, of Alaska..................... 20 Reed, Jack, of Rhode Island.................... 7 Reid, Harry, of Nevada......................... 5 Warner, Mark R., of Virginia................... 7 BIOGRAPHY Former Senator Robert F. Bennett has earned the reputation among his colleagues, constituents, and clients as a pragmatic problem-solver who seeks creative and commonsense solutions to their issues. Robert F. Bennett entered the political arena by managing his father's Senatorial reelection campaign 49 years ago, in 1962. Wallace F. Bennett was a U.S. Senator from 1951 to 1974. It was this experience that would later inspire Mr. Bennett to seek public office. In the meantime, he used his strong leadership skills and lessons learned from working as a staffer on Capitol Hill in several successful entrepreneurial pursuits. His greatest triumph in the business world came when he was CEO of Franklin International Institute, now known as Franklin Covey. Mr. Bennett grew the business from 4 employees to more than 1,000, and it was listed on the New York Stock Exchange. In 1992, Mr. Bennett followed in his father's footsteps and ran a successful campaign for the U.S. Senate, carrying his businessman-like approach with him to the Hill. He served as a senior member of the Senate Banking Committee and a member of the distinguished Joint Economic Committee, where he was at the center of national economic policy discussions. He also served as the ranking Republican on the Senate Rules Committee. As a member of the Senate Appropriations Committee, Senator Bennett strived to balance fiscal discipline in government while representing the needs of his constituents in the distribution of Federal funds. He also represented the interests of the West as the ranking Republican on the Senate Appropriations Subcommittee on Energy and Water and a member of the Senate Energy and Natural Resources Committee. Senator Bennett was at the forefront of health care reform. He cosponsored the Healthy Americans Act, the first major bipartisan health care legislation in more than a decade. His Healthy Americans Act guaranteed quality, affordable, portable health coverage for every American, cutting health costs by more than .2 trillion over the next decade. Mr. Bennett is a graduate of the University of Utah, where he was student body president. He and his wife Joyce are the proud parents of 6 children and have 20 grandchildren. Farewell to the Senate Thursday, December 9, 2010 Mr. BENNETT. Madam President, there once was a very strong tradition in the Senate that every new Senator gave a maiden speech, and in that tradition some Senators waited as long as a year before they gave the speech. Then, when the time came, the more senior Senators would gather and take notes and then critique the newcomer on how well he did. Life has changed a good deal. I never gave a maiden speech. I plunged right into the debate when I got here. Now the tradition seems to be to give a farewell speech. So I am grateful to my colleagues who will gather for this occasion as I contemplate saying farewell to the Senate. But I will warn them, this is probably not my last speech. I intend to be heavily involved in the debate over whether we pass a continuing resolution or an omnibus bill. I have a history with the Senate, and it began when I was a teenager as a summer intern. I remember sitting in the gallery and watching Bob Taft prowl across the back of the Senate, watching to make sure things were going according to his desire. He had been the majority leader. He had stepped down from that position because of the cancer he had contracted, but he was still paying attention to this body where he served with such distinction. Lyndon Johnson was sprawled out with his lanky frame at the Democratic leader's desk, and I was watching from the gallery, thinking what an extraordinary place this was. Ten years later, I came back as a staffer, and I served here. I was sitting in my cubicle in the Dirksen Building when word came that John F. Kennedy had been shot in Dallas. We didn't know whether he was dead. We all rushed over to the Senate, where there was a ticker tape back in the back lobby, to see what was happening. I rushed in with the others to see what was there and then looked to see whom I had jostled aside in order to get to see the ticker tape. It was Mike Mansfield. I quietly withdrew, realizing I had done something that was not appropriate on that occasion. I was here in Washington when Martin Luther King gave his ''I Have a Dream'' speech. I was here as a staffer when the historic civil rights bill of 1964 was passed and was involved in the drafting of that bill at a very low kind of level and the conflict that occurred on that occasion. Then I came back into government as the head of the congressional relations function for a Cabinet-level department. I worked with Senator Dirksen in trying to pursue the Nixon administration's goals forward and ran into a bright young Senator from Kansas with a sharp wit named Bob Dole. I had the opportunity of working with Dirksen and Dole and the others in that situation. Watergate came along. I was given the dubious honor of being called to testify by a young Senator from Tennessee named Howard Baker. He assigned me to his staffer, who grilled me for 3 hours under oath](https://archive.org/services/img/gov.gpo.fdsys.CHRG-111shrg64801)
TRIBUTES TO HON. ROBERT F. BENNETT Robert F. Bennett U.S. SENATOR FROM UTAH TRIBUTES IN THE CONGRESS OF THE UNITED STATES [GRAPHIC] [TIFF OMITTED] TONGRESS.#15 ? [GRAPHIC] [TIFF OMITTED] T4801.001 Robert F. Bennett ? Tributes Delivered in Congress Robert F. Bennett United States Senator 1993-2011 a ? Compiled under the direction of the Joint Committee on Printing CONTENTS Biography............................................. v Farewell to the Senate................................ vii Proceedings in the Senate: Tributes by Senators: Alexander, Lamar, of Tennessee................. 3 Baucus, Max, of Montana........................ 11 Bond, Christopher S., of Missouri.............. 5 Bunning, Jim, of Kentucky...................... 18 Carper, Thomas R., of Delaware................. 18 Conrad, Kent, of North Dakota.................. 12 Cornyn, John, of Texas......................... 16 Dodd, Christopher J., of Connecticut........... 15 Durbin, Richard, of Illinois................... 6, 15 Enzi, Michael B., of Wyoming................... 13 Harkin, Tom, of Iowa........................... 17 Hutchison, Kay Bailey, of Texas................ 19 McConnell, Mitch, of Kentucky.................. 8 Murkowski, Lisa, of Alaska..................... 20 Reed, Jack, of Rhode Island.................... 7 Reid, Harry, of Nevada......................... 5 Warner, Mark R., of Virginia................... 7 BIOGRAPHY Former Senator Robert F. Bennett has earned the reputation among his colleagues, constituents, and clients as a pragmatic problem-solver who seeks creative and commonsense solutions to their issues. Robert F. Bennett entered the political arena by managing his father's Senatorial reelection campaign 49 years ago, in 1962. Wallace F. Bennett was a U.S. Senator from 1951 to 1974. It was this experience that would later inspire Mr. Bennett to seek public office. In the meantime, he used his strong leadership skills and lessons learned from working as a staffer on Capitol Hill in several successful entrepreneurial pursuits. His greatest triumph in the business world came when he was CEO of Franklin International Institute, now known as Franklin Covey. Mr. Bennett grew the business from 4 employees to more than 1,000, and it was listed on the New York Stock Exchange. In 1992, Mr. Bennett followed in his father's footsteps and ran a successful campaign for the U.S. Senate, carrying his businessman-like approach with him to the Hill. He served as a senior member of the Senate Banking Committee and a member of the distinguished Joint Economic Committee, where he was at the center of national economic policy discussions. He also served as the ranking Republican on the Senate Rules Committee. As a member of the Senate Appropriations Committee, Senator Bennett strived to balance fiscal discipline in government while representing the needs of his constituents in the distribution of Federal funds. He also represented the interests of the West as the ranking Republican on the Senate Appropriations Subcommittee on Energy and Water and a member of the Senate Energy and Natural Resources Committee. Senator Bennett was at the forefront of health care reform. He cosponsored the Healthy Americans Act, the first major bipartisan health care legislation in more than a decade. His Healthy Americans Act guaranteed quality, affordable, portable health coverage for every American, cutting health costs by more than .2 trillion over the next decade. Mr. Bennett is a graduate of the University of Utah, where he was student body president. He and his wife Joyce are the proud parents of 6 children and have 20 grandchildren. Farewell to the Senate Thursday, December 9, 2010 Mr. BENNETT. Madam President, there once was a very strong tradition in the Senate that every new Senator gave a maiden speech, and in that tradition some Senators waited as long as a year before they gave the speech. Then, when the time came, the more senior Senators would gather and take notes and then critique the newcomer on how well he did. Life has changed a good deal. I never gave a maiden speech. I plunged right into the debate when I got here. Now the tradition seems to be to give a farewell speech. So I am grateful to my colleagues who will gather for this occasion as I contemplate saying farewell to the Senate. But I will warn them, this is probably not my last speech. I intend to be heavily involved in the debate over whether we pass a continuing resolution or an omnibus bill. I have a history with the Senate, and it began when I was a teenager as a summer intern. I remember sitting in the gallery and watching Bob Taft prowl across the back of the Senate, watching to make sure things were going according to his desire. He had been the majority leader. He had stepped down from that position because of the cancer he had contracted, but he was still paying attention to this body where he served with such distinction. Lyndon Johnson was sprawled out with his lanky frame at the Democratic leader's desk, and I was watching from the gallery, thinking what an extraordinary place this was. Ten years later, I came back as a staffer, and I served here. I was sitting in my cubicle in the Dirksen Building when word came that John F. Kennedy had been shot in Dallas. We didn't know whether he was dead. We all rushed over to the Senate, where there was a ticker tape back in the back lobby, to see what was happening. I rushed in with the others to see what was there and then looked to see whom I had jostled aside in order to get to see the ticker tape. It was Mike Mansfield. I quietly withdrew, realizing I had done something that was not appropriate on that occasion. I was here in Washington when Martin Luther King gave his ''I Have a Dream'' speech. I was here as a staffer when the historic civil rights bill of 1964 was passed and was involved in the drafting of that bill at a very low kind of level and the conflict that occurred on that occasion. Then I came back into government as the head of the congressional relations function for a Cabinet-level department. I worked with Senator Dirksen in trying to pursue the Nixon administration's goals forward and ran into a bright young Senator from Kansas with a sharp wit named Bob Dole. I had the opportunity of working with Dirksen and Dole and the others in that situation. Watergate came along. I was given the dubious honor of being called to testify by a young Senator from Tennessee named Howard Baker. He assigned me to his staffer, who grilled me for 3 hours under oath
IMPROVING QUALITY, LOWERING COSTS: THE ROLE OF HEALTH CARE DELIVERY SYSTEM REFORM
![Cover of TRIBUTES TO HON. EVAN BAYH Evan Bayh U.S. SENATOR FROM INDIANA TRIBUTES IN THE CONGRESS OF THE UNITED STATES [GRAPHIC] [TIFF OMITTED] TONGRESS.#15 ? [GRAPHIC] [TIFF OMITTED] T4800.001 Evan Bayh ? Tributes Delivered in Congress Evan Bayh United States Senator 1999-2011 a ? Compiled under the direction of the Joint Committee on Printing CONTENTS Biography............................................. v Farewell to the Senate................................ vii Proceedings in the Senate: Tributes by Senators: Akaka, Daniel K., of Hawaii.................... 12 Alexander, Lamar, of Tennessee................. 3 Conrad, Kent, of North Dakota.................. 7 Dodd, Christopher J., of Connecticut........... 11 Durbin, Richard, of Illinois................... 11 Enzi, Michael B., of Wyoming................... 9 Harkin, Tom, of Iowa........................... 14 Hatch, Orrin G., of Utah....................... 13 Landrieu, Mary L., of Louisiana................ 7 Levin, Carl, of Michigan....................... 8 Murkowski, Lisa, of Alaska..................... 18 Reed, Jack, of Rhode Island.................... 5 Reid, Harry, of Nevada......................... 5, 6 Snowe, Olympia J., of Maine.................... 16 Warner, Mark R., of Virginia................... 5 BIOGRAPHY U.S. Senator Evan Bayh is focused on providing hard- working Hoosier families with the tools and opportunities they need to succeed today. From his work to help stimulate the economy by creating jobs and growing small businesses to his fight to keep a college education within the reach of all Hoosiers, Senator Bayh continues to break through the partisan gridlock of Washington to help more Hoosiers make a better life for themselves and their children. His commitment to making real progress instead of participating in political showdowns has set Senator Bayh apart as a leader on a wide range of important issues facing the Nation. Elected to his second term in November 2004, Senator Bayh has proven he is ''more concerned with reflecting what he believes is right for Indiana citizens than with playing to the Beltway crowd,'' says the Indianapolis Star. His signature legislative efforts are aimed at strengthening our national security, creating more jobs through the growth of small businesses, protecting American workers from unfair trade practices, encouraging responsible fatherhood, and providing tax-relief for families struggling with the rising costs of college, retirement, and the long-term care of a loved one. Senator Bayh has taken the lead in providing our troops with the armored vehicles they need and has visited Iraq and Afghanistan several times for a firsthand look at the progress on the ground. He has also led the fight to cut through the mire of bureaucracy to ensure our Nation's wounded soldiers receive the high quality care they need and deserve. Evan Bayh served on six Senate Committees: Banking, Housing, and Urban Affairs, for which he was the chairman of the Subcommittee on International Trade and Finance; Armed Services, for which he was the chairman on Readiness and Management Support; Energy and Natural Resources; the Select Committee on Intelligence; Small Business and Entrepreneurship; and the Special Committee on Aging. While some have been content to let partisanship continue to threaten progress on the Nation's most pressing issues, Evan Bayh has continued to look for ways to build consensus and do what's right for Americans. In January 2005, he spearheaded the creation of the Third Way, an organization focused on commonsense legislative solutions on issues that would otherwise remain bogged down in political turf wars. Senator Bayh also served for more than 4 years as chairman of the Democratic Leadership Council, which offers support to elected officials and community leaders who take a progressive approach to the issues facing the country. Before his election to the Senate, Evan Bayh was elected in 1988 to the first of two terms as Governor of Indiana, where he established the State as one of the strongest, most financially secure economies in the Nation. ''Mr. Bayh's record,'' reported the Wall Street Journal in 1992, ''is one of a genuinely fiscally conservative Democrat.'' Stressing fiscal responsibility, lower taxes, job creation, and lean government, Bayh's list of achievements include 8 years without raising taxes; the greatest single tax cut and largest budget surplus in State history; national leadership in moving people from welfare to work; more dollars for schools every year; high academic standards and new college opportunities for all, including low-income students; more than 350,000 new jobs; tougher laws on crime; and improved environmental quality. Evan Bayh was born in Shirkieville, IN. He graduated with honors in business economics from Indiana University in 1978, and received his law degree from the University of Virginia in 1981. After clerking for a Federal court judge and entering private law practice in Indianapolis, he was elected Indiana's secretary of state in 1986, the first of his five statewide victories. Senator Bayh counts as his most important role and greatest responsibility a position he assumed in November 1995: proud father of twin sons Beau and Nick](https://archive.org/services/img/gov.gpo.fdsys.CHRG-111shrg64800)
TRIBUTES TO HON. EVAN BAYH Evan Bayh U.S. SENATOR FROM INDIANA TRIBUTES IN THE CONGRESS OF THE UNITED STATES [GRAPHIC] [TIFF OMITTED] TONGRESS.#15 ? [GRAPHIC] [TIFF OMITTED] T4800.001 Evan Bayh ? Tributes Delivered in Congress Evan Bayh United States Senator 1999-2011 a ? Compiled under the direction of the Joint Committee on Printing CONTENTS Biography............................................. v Farewell to the Senate................................ vii Proceedings in the Senate: Tributes by Senators: Akaka, Daniel K., of Hawaii.................... 12 Alexander, Lamar, of Tennessee................. 3 Conrad, Kent, of North Dakota.................. 7 Dodd, Christopher J., of Connecticut........... 11 Durbin, Richard, of Illinois................... 11 Enzi, Michael B., of Wyoming................... 9 Harkin, Tom, of Iowa........................... 14 Hatch, Orrin G., of Utah....................... 13 Landrieu, Mary L., of Louisiana................ 7 Levin, Carl, of Michigan....................... 8 Murkowski, Lisa, of Alaska..................... 18 Reed, Jack, of Rhode Island.................... 5 Reid, Harry, of Nevada......................... 5, 6 Snowe, Olympia J., of Maine.................... 16 Warner, Mark R., of Virginia................... 5 BIOGRAPHY U.S. Senator Evan Bayh is focused on providing hard- working Hoosier families with the tools and opportunities they need to succeed today. From his work to help stimulate the economy by creating jobs and growing small businesses to his fight to keep a college education within the reach of all Hoosiers, Senator Bayh continues to break through the partisan gridlock of Washington to help more Hoosiers make a better life for themselves and their children. His commitment to making real progress instead of participating in political showdowns has set Senator Bayh apart as a leader on a wide range of important issues facing the Nation. Elected to his second term in November 2004, Senator Bayh has proven he is ''more concerned with reflecting what he believes is right for Indiana citizens than with playing to the Beltway crowd,'' says the Indianapolis Star. His signature legislative efforts are aimed at strengthening our national security, creating more jobs through the growth of small businesses, protecting American workers from unfair trade practices, encouraging responsible fatherhood, and providing tax-relief for families struggling with the rising costs of college, retirement, and the long-term care of a loved one. Senator Bayh has taken the lead in providing our troops with the armored vehicles they need and has visited Iraq and Afghanistan several times for a firsthand look at the progress on the ground. He has also led the fight to cut through the mire of bureaucracy to ensure our Nation's wounded soldiers receive the high quality care they need and deserve. Evan Bayh served on six Senate Committees: Banking, Housing, and Urban Affairs, for which he was the chairman of the Subcommittee on International Trade and Finance; Armed Services, for which he was the chairman on Readiness and Management Support; Energy and Natural Resources; the Select Committee on Intelligence; Small Business and Entrepreneurship; and the Special Committee on Aging. While some have been content to let partisanship continue to threaten progress on the Nation's most pressing issues, Evan Bayh has continued to look for ways to build consensus and do what's right for Americans. In January 2005, he spearheaded the creation of the Third Way, an organization focused on commonsense legislative solutions on issues that would otherwise remain bogged down in political turf wars. Senator Bayh also served for more than 4 years as chairman of the Democratic Leadership Council, which offers support to elected officials and community leaders who take a progressive approach to the issues facing the country. Before his election to the Senate, Evan Bayh was elected in 1988 to the first of two terms as Governor of Indiana, where he established the State as one of the strongest, most financially secure economies in the Nation. ''Mr. Bayh's record,'' reported the Wall Street Journal in 1992, ''is one of a genuinely fiscally conservative Democrat.'' Stressing fiscal responsibility, lower taxes, job creation, and lean government, Bayh's list of achievements include 8 years without raising taxes; the greatest single tax cut and largest budget surplus in State history; national leadership in moving people from welfare to work; more dollars for schools every year; high academic standards and new college opportunities for all, including low-income students; more than 350,000 new jobs; tougher laws on crime; and improved environmental quality. Evan Bayh was born in Shirkieville, IN. He graduated with honors in business economics from Indiana University in 1978, and received his law degree from the University of Virginia in 1981. After clerking for a Federal court judge and entering private law practice in Indianapolis, he was elected Indiana's secretary of state in 1986, the first of his five statewide victories. Senator Bayh counts as his most important role and greatest responsibility a position he assumed in November 1995: proud father of twin sons Beau and Nick
